Staff Training
Without ongoing training, your marketing program is incomplete. CLICK HERE for a free mystery phone shopper evaluation. You may be losing business right at your front desk reception area!
Growing your practice
Competitive Edge Healthcare Marketing’s staff training focuses on two main areas: professional referral marketing training and staff training.
Professional referral marketing helps you increase and maintain your referral base by enhancing your business relationships and building your reputation among your peers.
Staff training ensures that your marketing plan is implemented cohesively throughout your entire practice and the prospects your efforts attract are converted into satisfied patients. It is crucial that all staff members are “on board” with your professional goals and their talents are maximized to create the ultimate patient experience. Providing the highest level of service ensures continued referrals to your practice and allows you to create long-term patient relationships.
Who do we train?
- All healthcare providers
- Office managers and administrative staff
- Nurses and nurse practitioners
- Dental assistants
- Receptionists and front-office personnel
- Patient care coordinators
- Physician assistants
- Benefit coordinators
- Marketing representatives
Empower your staff to be one of your greatest sources of new business!
Your practice’s success is based on much more than referrals. Let our experts train your team to attain more satisfied patients, convert more telephone calls into appointments, and appointments into procedures. Your staff will become skilled at inspiring existing patients to self-refer back to your practice to take advantage of the additional services that you provide. Just watch, as your key personnel become adept at gaining referrals from patients, they will obtain them from their healthcare colleagues as well.
Competitive Edge Healthcare Marketing will train your staff to implement the medical marketing plan that you want to put into action. Your staff will create additional opportunities to provide services for your existing patients that already know and trust you.
A collaborative approach…
In order for your practice to run like a “well-oiled machine,” all of its elements must work together. That is precisely why Competitive Edge Healthcare Marketing works with your staff. We want to ensure that they understand the goals of your practice and help turn patients into raving fans.
Competitive Edge Healthcare Marketing’s training is specifically customized to meet the needs of any and all of your staff members who have contact with your patients. Our expert training focuses on ensuring that your staff is “on board” with your goals so that they consistently incorporate the proven techniques that have been customized for your practice.
Results
Competitive Edge Healthcare Marketing will teach you and your staff to track new and existing business more effectively so you know your real practice return-on-investment (ROI). Growth, strength, and success will become natural parts of your customized marketing process with Competitive Edge Healthcare Marketing as your partner in practice success.
Let Competitive Edge Healthcare Marketing train your staff to be one of your greatest sources of new business! Our goal is to be your trusted advisor for the long-term. We do this through understanding, customization, and most importantly-- RESULTS.
CLICK HERE for a free mystery phone shopper evaluation. You may be losing business right at your front desk reception area!